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Grade Appeals and Student Complaints

Procedures for Filing Appeals



Notice

The University HOP and the Student Guide have official policies for grade disputes and other student complaints against faculty. The information given below is for guideline purposes only, and should not be interepreted as conflicting with the HOP or Student Guide.

Notice

Students should always feel free to discuss questions or comments about grading, classroom policy, teaching quality, or faculty conduct with any other faculty or administrator, either informally or in writing. The procedure below is only intended for students who want to file a formal appeal requesting that a grade, decision, or action be changed or overturned.

Recommended Procedure

(Based on UTPA Student Guide)
  1. If you have a dispute with a faculty member, first attempt to resolve it directly with the faculty. Faculty are not permitted to retaliate in any way against students who raise legitimate complaints.
  2. If you cannot resolve the problem, you should next contact the department chair. Informal inquiries can be confidential; however, if you wish to formally file a complaint or appeal it will need to be in writing and signed. The department should normally issue a response within 10 days.
  3. If your dispute is with or about the department chair, please contact the Associate Dean for the School of Engineering and Computer Science.
  4. If the department chair, faculty, and student cannot resolve the issue, the appeal will be forwarded to the Dean's Office for presentation to the College Appeals Committee, which will include faculty from outside the department.
  5. If the student or faculty is not satisfied with the decision of the College Appeals Committee, there will be an appeal to the dean. The dean's decision is final.

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